WEST KILBRIDE MEDICAL PRACTICE
NEWSLETTER – SPRING 2019
- Appointments – we are currently running an “on the day” appointment system where you should phone from 8.30am. The receptionist will take your details and ask for a very brief description of your problem (this is only to prioritise your call back). You will then be placed in a triage list for the GP or ANP (Advanced Nurse Practitioner) to call you back. Patients are asked to be available to take this call as the GP/ANP will only attempt to call back twice.
- Practice Nurse – we welcome Lorene Morris our new Practice Nurse who took up her post in January this year. Lorene is a very experienced Practice Nurse who previously worked in Ardrossan. This post is to replace Gwen Garvie who has now retired from the practice. Practice Nurse / ANP appointments should all be booked in advance.
- Repeat Prescriptions – these can be ordered via the practice website – www.westkilbridesurgery.co.uk , by telephone on 01294 822541 between 10am and 1pm and 2pm and 4pm, or of course you can order in person at reception. Please remember to allow at least 48 hours for your prescription to be processed.
- Community Link Worker – this service is available at the practice on a Tuesday morning by appointment. Stephen Cameron is based in the practice and can point you in the right direction and help with non medical topics such as care services, local support/self help groups, benefits advice and training and education. Appointments are available at reception.
- Pharmacist – we currently have a practice pharmacist who works alongside the GPs. She is available in the practice Thursday, Friday and alternate Wednesdays. The GPs will sometimes ask the pharmacist to review medications so she may contact patients directly. Please contact reception if you have any queries regarding your medication and we can arrange for the pharmacist to speak to you.
- Local Pharmacies – remember that you can contact local pharmacies for advice and medication for coughs and colds, smoking cessation, hayfever, cellulitis, cold sores, dry skin, nappy rash, emergency contraception, urine infections (female aged 16-65 only), verrucas, skin infections and sunburn.
- Opticians – ALL eye conditions should be seen by an Optician first. They have the correct equipment to examine your eyes and they can also refer to hospital for further investigation if required.
- Holiday Vaccines – if you require holiday vaccinations please remember to allow sufficient time to have these done (at least 8 weeks before travel). All information is available at reception or via our website.
THE SURGERY WILL BE CLOSED ON THE FOLLOWING DATES:
FRIDAY 19 APRIL AND MONDAY 22 APRIL
MONDAY 06 MAY
MONDAY 27 MAY
FRIDAY 20 SEPTEMBER AND MONDAY 23 SEPTEMBER